Order Cancellation Policy

We understand that there may be times when you need to cancel an order. Please carefully review the following cancellation terms and procedures.

1. Canceling an Order Before Shipment

Orders that have not yet been shipped may be canceled by contacting us through any of our support channels. Once your cancellation request is confirmed, you will receive a full refund equal to 100% of the amount you paid.

2. Canceling an Order After Shipment

Orders that have already been shipped are not eligible for cancellation. Once the package has been delivered, you may request a return in accordance with our return policy. Please follow the return instructions provided with your shipment or contact customer support for guidance.

3. Refund Information

Refund Processing Time: Approved refunds are typically processed within 1–5 business days after the cancellation request has been accepted.

Refund Method: All refunds will be returned using the same payment method used for the original purchase.

4. Customer Support

If you need help canceling your order or have any related questions, please contact our customer support team through our available communication channels.

Phone:+1 (214) 558-4556

Email:info@tranyogi.com

Address:5053 BARTLETT,THE COLONY,TX 75056,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)